National Mobile Windscreens has won the prestigious Fleet News Award for the best customer service provider in the fleet industry.
George Douglas and Phil Lomas proudly received the award during a recent gala presentation in London. They listened with pleasure to the verdict of the jury: “National Mobile Windscreens has good old fashioned values and services – its entry was packed full of customer service initiatives. This is a regional company that bases its service offering on outstanding customer service – more than simply platitudes, it delivers on its promises”.
The customer service award follows the National Training Award won in year 2009. “Staff training forms a significant part of our culture and is crucial for our customer services. The two awards symbolise this perfect combination”, says George Douglas, founder of the group. Director & General Manager, Phil Lomas, agrees: “This is what we at National Mobile Windscreens notice in daily practice as well. In more than 2 years we have not lost a major account”.
National Mobile Windscreens has 35 branches and 280 mobile units in the southern part of the United Kingdom. Its business philosophy is “Quality, not Quantity”. National Mobile Windscreens is part of National Windscreens, Partner of AutoGlassProfs.